Uptime - time in a week-amount of downtime/ time in a week sorted by Application (can this be done p

Alex78 · ‎02-04-2024

Hi team,

Uptime - time in a week-amount of downtime/ time in a week sorted by Application (can this be done per week)

Dr Atul G- LNG · ‎02-05-2024

Are you looking for some kind of availability in SN? If yes please check

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Alex78 · ‎02-07-2024

I am not looking like that

Alex78 · ‎02-18-2024

Not Helpful

Rajan Kumar6 · ‎02-22-2024

Hi @Alex ,

Step 1. We need to create an indicator for the Outage table(cmdb_ci_outage);
and put the source condition: the end is not empty and get the total duration for that business service.

2. select indicator and breakdown is a configuration item,
3 save it

Step 2: Create a formula indicator :

Step 4 Create widgets

Step 5 Add in the dashboard