URL From Arguments - With Javascript

[Community Alums]

Morning All,

So I've created a script include to look up a users end user portal from their company (custom field):

function getUserPortal() {
    var company = gs.getUser().getCompanyID();
    var portalSuffix = new GlideRecord('core_company');
    portalSuffix.get(company);
    if (company) {
		var portal = portalSuffix.u_end_user_portal.url_suffix;
		portal = (portalSuffix.u_end_user_portal.url_suffix) ? '/' + portal + '?sysparm_stack=no' : '/esp?sysparm_stack=no';
		return portal;
    } else {
        return '/esp?sysparm_stack=no';
    }
}

I am then calling this in a URL from Arguments as:

javascript:getUserPortal();

However all that ever loads is a new blank tab, I've tried with client callable enabled and disabled. I've reviewed the other app modules using javascript but just can't seem to get this to work. I verified in a background script the correct URL is being returned.

Any suggestions appreciated, Thank you.

[Monika2]

Hi Simon,

If your script include is in scope please check if the script include is available for all scope.

Regards,

Monika

[Community Alums]

Morning Monika,

The script is in the Global scope.

[Ash10Patil]

Hi,

1) Is script include in global scope?

2) Can you put logs in script to see if url is getting returned from script include?

function getUserPortal() {

var company = gs.getUser().getCompanyID();

var portalSuffix = new GlideRecord('core_company');

portalSuffix.get(company);

if (company)

{

var portal = portalSuffix.u_end_user_portal.url_suffix;

portal = (portalSuffix.u_end_user_portal.url_suffix) ? '/' + portal + '?sysparm_stack=no' : '/esp?sysparm_stack=no';

gs.info("Portal URL [if statement]::"+portal);

return portal; }

else {

gs.info("Portal URL [else statement]::"+portal);

return '/esp?sysparm_stack=no';

}

}

Thanks.

[Community Alums]

Morning Asha,

The script is in Global scope.

I added logging to gs.log.

When I call from a background script the log updates.

When I click the menu option I get no logging and nothing happens.

However I updated the URL with arguments to be:

/core_company_list.do?sysparm_offset=&sysparm_list_mode=grid&sysparm_query=u_end_user_portalLIKEjavascript:getUserPortal();

and it evaluated, however there was nothing in the log.