URL help needed - Obtain RITM number that corresponds to an SC Task number

[Amy Lamb]

Hi Guys - I'm spinnin' my wheels here.  It's my first time developing with Service now.  I am a SAS developer trying to make an API.

I have an SC Task number.

I want to obtain the corresponding RITM number.

This is my current URL query, which does not work:

https://mysite.service-now.com/retrieveRequestItem.do&sysparm_query=&task_effective_number=SCTASK2642133

Please help, I am a total noob and have been struggling for WAY too long on this.

[Sai Kumar B · Accepted solution]

@Amy Lamb 

1.) Go to REST API Explorer from Application navigator in ServiceNow

2.) Do the below, to get the API and also you can verify the result.

You can use the below API 

https://[your instance name]/api/now/table/sc_task?sysparm_query=numer%[Pass the sc_task number dynamically]&sysparm_display_value=true&sysparm_fields=parent&sysparm_limit=1

[Amy Lamb]

Bless you, friend. Thanks to your precise instructions, I was finally able to achieve this. Grateful to you.

[Sai Kumar B]

Cheers !!