URL to direct users right to a catalog item
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‎10-09-2013 02:37 PM
Hello,
I need to have our users be able to click on a link in a content page and go directly to a catalog item without the left nav bar. I don't want it framed in our instance.
* URL #1
- With: nav_to.do?uri=
- This one goes directly to the form but has the left nav.
* URL #2
- Without: nav_to.do?uri=
- This one goes directly to the form without the left nav, but if the user isn't already logged in and/or authenticated, it takes them to our instance home page
We utilize SSO and I think that's what tripping me up.
I've reviewed the wiki article: http://wiki.servicenow.com/index.php?title=Navigating_by_URL
It didn't help me, unless I'm missing something.
Anyone have any ideas?

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‎08-20-2014 12:57 PM
I second this. We're interested in the same method of linking.

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‎04-23-2015 03:38 AM
You might want to have a look at this app extension on share.
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‎04-20-2016 01:37 AM
Hello,
Is a bit late but in case...there is another way to get the url of a catalog item by using the API.
Here is an example:
var catItem = new GlideRecord('sc_cat_item');
catItem.get('CAT_ITEM_SYS_ID'); // replace with the sys_id of your catalog item
var url = GlideappCatalogURLGenerator.getItemBaseURLFromGR(catItem);
Cheers,
Manolis.
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‎08-13-2024 10:59 AM
Did anyone ever solve this? We are having the same issue. Any help is greatly appreciated.