Use Customized Login Page for CSM portal

AkaBan
Tera Contributor

Hello Experts, We have the below requirement in Servicenow.

 

We have created a customized login page, In CSM portal we have login option in top right corner which redirects to some OOB login page, we want to know how we can configure the same oob login option in such a way so that it will redirect to our customized login page, we are trying to check where the login functionality is configured and how can we change it.

 

6 REPLIES 6

Sanjay191
Tera Sage

Hello @AkaBan 

Please Create Custom portal that you want 

Sanjay191_0-1729664083775.png



and then clone the OOB login page and home pages and then  use that  in below  fields that you can see in screenshots and also you can customize that cloned login page and home page as your requirement then you can put it there.

Sanjay191_1-1729664183389.png



and now you can use the OOB script include that we have need to some modification for the redirection of the user that you want after the user login, that redirect to this custom portal  that is SPEntryPage script include 

Also you refer this article 
https://www.servicenow.com/community/now-platform-blog/6-ways-to-set-up-your-service-portal-for-redi...

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Thank You

 

AkaBan
Tera Contributor

Actually we want to use the Custom login page for oob csm portal, can you please let me know where i can find the OOB Log In option present in csm portal from where the redirection is happening.

AkaBan
Tera Contributor

Once we click on oob Log In in csm portal, instead of internal login it should redirect to external login, we want to configure the Log in option like this.

 

AkaBan
Tera Contributor

login.png

we are trying to check the login functionality configuration highlighted in the screenshot.