Use Customized Login Page for CSM portal

[AkaBan]

Hello Experts, We have the below requirement in Servicenow.

We have created a customized login page, In CSM portal we have login option in top right corner which redirects to some OOB login page, we want to know how we can configure the same oob login option in such a way so that it will redirect to our customized login page, we are trying to check where the login functionality is configured and how can we change it.

[Sanjay191]

Hello @AkaBan 

Did you check this page "login"  and widget instances  "CSM login redirect" and "widget-login"

[ersureshbe]

Hi, I would recommend to refer below 2 links to understand the logic.

https://www.servicenow.com/community/csm-articles/solution-redirecting-users-to-the-csm-portal-based...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0746730