use due date in flow designer

[sparkles]

Hi,

I need help in setting up notification to send an email reminder to the fulfiller 10 days after the request has been submitted if the task/ RITM still open or work in progress using the flow. 

Thanks,

S

[Kai Tingey]

Hi Sparkles

You could create a flow with a daily trigger that looks up records from sc_req_item table, with a filter of opened before 10 days ago, and active = true (or you could use state = (whatever) if you want to be a bit more specific)

like this:

then use for each flow logic to send an email to whoever you want about each record.

e.g.

if that helps or answers your question, please click the appropriate button 🙂