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02-27-2022 07:39 PM
I am trying to use flow designer to facilitate a process.
Inbound email creates a record on custom table & assigns incident to users assignment group.
I have a custom table that extends Data Lookup Matcher Rules.
I have a custom field for mailbox owner that references system user table.
I am trying to create a flow that updates custom table & create an incident, is this possible?
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02-27-2022 07:58 PM
Hi,
yes possible
Create flow on custom table and use Record Insert action to create incident
what have you tried so far?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-27-2022 09:04 PM
group should be set with which group?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-27-2022 09:59 PM
I need to set Assignemnt group with Assignment Group assidsend to user (first in list)
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08-05-2022 02:48 AM
I am not able to see any option to create a record through flow designer.
Can you please provide the spoke name or full path to create a record.

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02-27-2022 08:51 PM
Yes, it is possible within Flow Designer.
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02-27-2022 09:00 PM
Issue I am having is Setting Assignment Group.
I need to set Assignment group of Incident based on email sender.