Use of gs.eventQueue to send notification.

[dhara kacha]

Hi,

How do I send notification to sys_updated_by.manager from business rule and notification by using gs.eventQueue? Below code doesn't work. 

gs.eventQueue("Redflag.incident.notification", current, current.sys_updated_by.manager);

Thanks

[Chaitanya ILCR · Accepted solution]

Hi @dhara kacha ,

sys_update_by is not a reference field you cannot dot-walk as it is a string field

so remove manager from current.sys_updated_by.manager  and try 

if you want to include manager of sys_updated_by

try this

var managerID = null;
var userGr = new GlideRecord('sys_user');
if(userGr.get('user_name',current.sys_updated_by)){
	managerID = userGr.getValue('manager');

}

gs.eventQueue("Redflag.incident.notification", current, managerID, null);

else

just use 

gs.eventQueue("Redflag.incident.notification", current, current.sys_updated_by, null);

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya