Use sidebar discussion in Mobile web UI

[Naruto Fujimori]

Is it possible to use sidebar discussion in the Mobile web UI available when accessing ServiceNow from a web browser on a smartphone?

If sidebar discussion is available in mobile web UI, please let me know how to set it up!

I am not planning to use Now mobile or Mobile agent. I will only access ServiceNow from a web browser.
Also, I am able to use sidebar discussion on my desktop without any problem.

[Dr Atul G- LNG]

Hi @Naruto Fujimori 

Possible to share some screenshot for better understanding?

[Naruto Fujimori]

As shown in the image below, the sidebar discussion is available in the desktop version of the screen.

However, when viewing ServiceNow on a smartphone web browser, the sidebar dicussion does not appear anywhere.

I want to use sidebar discussion when using servicenow in a mobile browser (Mobile Web UI).

[Dr Atul G- LNG]

Hi @Naruto Fujimori 

Not 100% sure, but it might be a bug or as expected behavior. Try to log a now support.