User and her entire team noticed 7 separate emails being send after an ticket is updated

SrinivasuSa
Tera Contributor

8 hours ago

Hi Community,

 

User has below concern :

User Walczak, Edyta (contracted) and her entire team noticed 7 separate emails being send after an ticket is updated. Some of those emails are duplicates, some of them are Polish, some of them are English. Kindly please assist user with setting up their notification settings so they wouldn't receive repeating information.

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Please review and advise where the issue is and how to fix it? 

Thanks & Regards,

Srinivasu S

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