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User clicks on checkout author is not able to edit the drafted version of the KB

Not applicable

User created KB in service now and published that KB and another user checkout that KB which will create new drafted version. is there any chance to change the author of that KB to user user checkout the Kb.

1 REPLY 1

Dr Atul G- LNG
Tera Patron

NO @Community Alums 

 

It is not possible and it is as per design. You can see the updated by only.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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