Developer

Looking for end to end details on how to deploy software autoamtically using Intune

I am looking for end to end details on how to deploy software automatically using Intune with ServiceNow. I couldnt find the any docs/community posts/blogs/Youtube videos describing the same. 1. So looking for end to end flow details2. Doest it also ...

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Display Empty Field Values as “NA”

Hi Community, I have a client requirement in ServiceNow where all empty field values should visually display as NA (or -) across the application UI, but only for one specific scoped application.

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when user attaches an attachment of size more than 10 mb, it should show an alert message

Hi Experts, I have requirement as belowWhen user attaches an attachment of size more than 10 mb, it should show an alert message as Attachment size is exceeded, it should be on RITM or catalog task table.I want to implement this through client scrip...

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CISCO CTI Finesse integration with Servicenow.

Hi All,We have a requirement to Integrate CISCO with Servicenow.The use case is that if a person call on CISCO telephone(Customer using it already) we can manage that call in servicenow like we can answer that call and open Interaction for that call....

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Question re: downward compatibility of choices in "Choice" fields

Good morning, people. I'm working on an enhancment demand for an existing app. In the business requirement, some existing choices for a field "u_type_of_problem" (Choice) has been broken down to multiple choices, as follows:Old build:option_1option_2...

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Flow to send notification to managers with a list of staff

I have a requirement to send an email on an adhoc basis to managers of staff that have a staff member who's end date is coming up (we have a large contractor staff base). This is to be instigated by another team and we store the end dates in the Serv...

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Resolved! Send last comment to email

Hi, I have a flow that sends an email when someone writes a comment in a work order task. I am sending template message with the number of the WOT. When I reply to that email, the text gets sent to the activity of the WOT.Here is where the problem st...

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Issue Submitting Report Scheduling Request in ServiceNow

HiI am working on a requirement where users can submit a request to schedule reports. ServiceNow provides an out‑of‑box (OOB) functionality and workflow that allows users to create a record in the sysauto_report table, which then sends the report to ...

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Guidance on Outbound Integration Implementation

Good day, I'm working on an outbound integration without using a spoke. Could you please guide me on the best approach for implementing it for good performance. For the REST Message integration, should I be using Flow Designer, Workflow, or Business ...

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Resolved! Which method is used by Discovery to determine if a Host IP is active or alive?

Which method is used by Discovery to determine if a Host IP is active or alive? A. Port ScanB. TracerouteC. PingD. ClassificationWhat is the correct answer between A and C? Please explain this in detail.

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SCIM Provisioning from Microsoft Entra ID

Introduction to SCIM and Its Benefits with ServiceNowServiceNow SCIM (System for Cross-domain Identity Management) Provisioning brings significant benefits, including automated provisioning and de-provisioning of user accounts, which reduces manual a...

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Instance Configuration
Integrations

Trigger Search Button Action on Enter Key Press in ServiceNow UI Builder Workspace

Hi Community, I have created a custom page in ServiceNow Workspace using UI Builder. The page contains: 2 input fields1 Search button Currently, users enter values and manually click the Search button to fetch matching records. New requirement: When ...

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Resolved! issue after upgrade

Hi,the attachment paperclip icon no longer showing on the portal page Now this is how it looks like on all service catalog pages

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create Drop down menu with child cases in the ALL Records Section

Hi,I have a requirement, kindly advise if it is feasible and possible to create Drop down menu with child cases in the ALL Records Section in SNOW. I created it using Core UI but they want it for CSM. Kindly help. RegardsSuman P.

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SC Task creation using flow designer

I am trying to create a flow as follows:When a RITM is created for the catalog item, a SCtask should be generated and attached to the RITM.This is what I created: But, when I raise a request for the item, I don't see any SCTasks attached to the RITM....

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