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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. now[dev] blog Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Developer Advocate Blog Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Developer Advocate Blog Do All Developers Need to Be Tech Leads Now? Key takeaways • AI agents can now write code faster than most teams can review it, ... Read More Developer Advocate Blog ServiceNow Meets Smart Glasses: Live-Coding a Scripted REST API Proof of Concept What if a P1 incident ... Read More Developer Advocate Blog ServiceNow Build Agent MCP Servers: Jira, Figma, Postgres, Zoom, and More ServiceNow Build Agent... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum how to make pdf file using script Hi,Im trying to make a pdf file using business rule.When Im using this function in ... Read More Developer forum SNOW Table POST API now not returning INC number and SYSID in response, it's just giving 201 status Read More Developer forum MCP installation. Hi All,I am unable to install the MCP server on my PDI because it is showing as unavailable. Could someo... Read More Developer blog ITOM - The Smart Guide for Event Management Framework Use Case: What constitutes Event Management and how is... Read More Developer forum How to launch a Playbook from the SOW Chrome_tab I'm currently designing something for our Service Desk... Read More Developer forum Enable condition builder on survey scorecard for user (role: survey user, non-admin) I need to create a sur... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More Service Management events Live Webinar: The reason your AI CX strategy is failing (and how to fix it) You invested in AI to ... August 20-September 16, 2026 8:00 AM https://info.servicenow.com/WBR-MA00016655_Q3-FY26-AI-CRMStrat-IDC_MT00003849_LP.html?referenceSource=Community Read More HRSD events HR Tech - Las Vegas LEARN MORE Attending HR Tech in Las Vegas on October 20 -22? Meet with ServiceNow to see how AI complete... September 02-October 22, 2026 8:00 AM Mandalay Bay Convention Center, South Las Vegas Boulevard, Las Vegas, NV, USA Read More First Friday's Healthcare Provider ServiceNow User Group How ServiceNow's CMMS, powered by Field Service Management... How ServiceNow's CMMS,... September 9, 2026 1:00 PM Read More New York City SNUG WORLD FORUM is coming to New York September 10th!! Register today! Hello SNUG members!, I... September 10, 2026 5:00 AM Read More Federal and U.S. Public Sector SNUG ServiceNow World Forum - New York City Join us at World Forum New York, a complimentary one-day event on September 10 at t... September 10, 2026 5:00 AM Javits Center, 11th Avenue, New York, NY, USA Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

 Learn More Application Developer You’re an innovative thinker who tackles technical issues originally and creatively. You see possibilities and trust your limitless problem-solving imagination. Learn More Technical Project Manager You love planning, managing, and executing technical projects on-time and on-budget, and work with technical teams and business leaders to ensure project success. Learn More
Resources to explore New Episode Break Point: The ServiceNow Developer Podcast Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Video CTA YouTube ServiceNow Developers YouTube Channel Learn about the latest releases, AI features, and other tips and tricks. Video CTA Developer advocate blog Stay current with the latest from our Developer Advocates. Video CTA Personal developer instances Your own sandbox to build, test, and learn on the ServiceNow AI Platform. Video CTA Product documentation Browse product and release information. Video CTA ServiceNow Foundations Build your skills with step-by-step guides on the ServiceNow AI Platform. Video CTA
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how to make pdf file using script

Hi,Im trying to make a pdf file using business rule.When Im using this function in my PDI, its working well:var pdfAPI = new sn_pdfgeneratorutils.PDFGenerationAPI(); var result = pdfAPI.convertToPDF( html.join(''), cu...

  • Question

MCP installation.

Hi All,I am unable to install the MCP server on my PDI because it is showing as unavailable. Could someone please advise on how I can resolve this?

  • Question

How to launch a Playbook from the SOW Chrome_tab

I'm currently designing something for our Service Desk so that when they click the + tab in the SOW, it will launch into a Playbook instead of having them fill out a new Incident.  I've already added the additional option which I called "New Incident...

  • Question

Otto vs Now Assist: What Actually Changed

Let's address the elephant in the comments section first, because it's the same question no matter which Knowledge 26 recap or LinkedIn post you're reading it under:   Is ServiceNow Otto just Now Assist wearing a trench coat?   Fair question. Service...

  • blog

I want to hide attachment button on the

Hello Experts !! I want to hide the attachment tab in the ESC portal where approval state is not requested.  Please refer to the below screenshot.  We tried updating "Tab Configuration" record to achieve the same.  But the problem here is that it loo...

  • Question

Auto populate not working

I have been tasked with creating a catalog item of which i have the following acceptance criteriaAs a user, I need the following fields to display if "New User Account" is selected for "What is your account request?"(show the following fields from th...

  • Question

Order Guide Sequence "Invalid Reference"

Whenever I create a sequence for an order guide, it errors on each item with "invalid reference."  If I try to remove the invalid reference and choose the "Parent Record Request," it just goes back to "invalid reference."  Any ideas why this keeps ha...

  • Question

Resolved! Additional Comments field not available into Service portal Incident

Hi, we had upgraded australia version into test environment recently. during testing, i raised incident into serviceportal page. After incident submission, i found that additional comments field not available for ITIL, Business Stake holder role inst...

  • Question

Repair an App/Plugin

I found that I can go to ServiceNow All Menu > Plugins, search for an application, and run Repair on the plugin. I also found that I can navigate to sys_properties.list, filter by the plugin I'm looking for, open the record, andthen use the Repair Ap...

  • Question
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