User Criteria

[harry24]

Hello , 

I have user criteria set for knowledge articles . 

for example if german users than in script it checks if the users preferred language is german than it shows the article . 

Now the problem is say suppose their is a user Abel Tutor whose preferred language is English . Their is one article KB0015321 which has can read set to all german users . Now though abel tutor is owner of article but still he is not able to view it as his preferred language is english . How do I modify my script ?

@Anurag Tripathi  

Thanks 

[Najmuddin Mohd]

Hi @harry24 ,
You can add one more condition, if knowledge.owner is gs.getUserId() in the script.

If the above information helps you, Kindly mark it as Helpful and Accept the solution.
Regards,
Najmuddin.

[harry24]

How to dynamically set the addQuery()? Below is my script

(function checkLanguage() {
var userGR = new GlideRecord('sys_user');
if (userGR.preferred_language == 'de') {
return true;
}
return false;

})();

[Najmuddin Mohd]

function checkLanguage() {
var userGR = new GlideRecord('sys_user');
if (userGR.preferred_language == 'de' || current.kb_knowledge_base.owner == gs.getUserID()) {
return true;
}
return false;

})();

Hi @harry24 
Can you check the above script with one more condition :

current.kb_knowledge_base.owner == gs.getUserID()


If the above information helps you, Kindly mark it as Helpful and Accept the solution.
Regards,
Najmuddin.

[renuka_kulkarni]

var userLang = gs.getUser().preferred_language; // Get user's preferred language
var article = new GlideRecord('kb_knowledge');
if (article.get('sys_id', 'KB0015321')) { // Replace with actual article sys_id
// Allow access if user is the owner or has German as the preferred language
if (article.owner == gs.getUserID() || userLang == 'de') {
return true;
}

// Check if article is for all German users
if (article.can_read == 'all_german_users' && userLang == 'de') {
return true;
}

// Deny access otherwise
return false;
}

Explanation:

• Ownership Check: article.owner == gs.getUserID() ensures that the article owner can always view the article.
• Language Check: userLang == 'de' ensures that German users can access articles marked for German users.
• This way, Abel Tutor (even if their preferred language is English) will be able to view the article if they are the owner, while others are restricted by language.