Salesforce - ServiceNow integration

[ihabeeb]

Hello Experts,

We have a requirement to integrate Salesforce with ServiceNow to manage Accounts, Contacts, and Sold Products. Specifically, whenever an account is created or updated in Salesforce, we need the corresponding updates to reflect in ServiceNow as well.
We tried using the Salesforce spoke, but we couldn't succeed due to its limitations. So, we are planning to proceed with the REST API.
Could you please share your experience or any documents that would help us with the integration?
As of now, the connection is established.

Thank you in advance!!!

[Sanjay191]

Hello @ihabeeb 
Please use the below thread 
https://www.servicenow.com/community/developer-forum/how-to-integrate-servicenow-with-salesforce-fro...

https://www.servicenow.com/community/developer-forum/how-to-do-servicenow-integration-with-salesforc...

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Thank You

[ihabeeb]

Hello @Sanjay191,

The articles you provided cover ServiceNow to Salesforce integration. Could you please provide some documentation on Salesforce to ServiceNow integration? Also, is there anything we need to configure on the Salesforce side, apart from the connection setup?

Thank you in advance.

[Sanjay191]

Hello @ihabeeb 
Did you know about the servicenow scripted rest API ?
We can also use the  Servicenow Scripted RESt API to send the servicenow data to salesforce and you can use the in salesforce as well

Thank You 

[ihabeeb]

Hello @Sanjay191 ,
We are planning to start Scripted REST API , but don't know where to start . Could you help us with docs or articles ?