User gets Access to this content denied based on report_view ACLs.

asd22
Tera Contributor

I have a user that keeps getting "Access to this content denied based on report_view ACLs." on 1 report even when i add a role to the report that the user has. The user has access to all other reports needed except for this one, and nothing stands out so i have no idea why user cant access it.

7 REPLIES 7

Ankur Bawiskar
Tera Patron
Tera Patron

@asd22 

ensure you create "report_view" ACL on that table and give access using role

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@asd22 

please debug and see which ACL is blocking

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

J Siva
Tera Sage

Hi @asd22 

Open the 'report_view' ACL on the corresponding table and check the roles linked to it. Add the role that most of the users have to that ACL like snc_internl, or ITIL (It'll vary based on the app scope) OR Add the role configured in the ACL to the user or group.

Regards,

Siva