User Group

George_1
Giga Guru

While assigning a group to the user im seeing this error. Why 

 

RohitGeorgV_0-1778165286071.png

 

6 REPLIES 6

Vishal Jaswal
Tera Sage

Hello @George_1 

Please ensure you have the required role as well as you haven't impersonated any other user who do not have role to do so.

If user already exists, then navigate to All > System Security > Users and Groups > Groups - Open the group and scroll down to "Group Members" related list/tab and click Edit (if you do not see edit and/or new then you do not have sufficient roles to do so) and search the user to add and hit save.


Hope that helps!

Ankur Bawiskar
Tera Patron

@George_1 

check this KB

User with admin and security_admin roles is having issues adding / removing members from Groups cont... 

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Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@George_1 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar tried it already, it didn't worked.