user profile fields not visible

[Tejas Adhalrao]

When I log in as admin, I can see the  profile page like this: 

But when I logged in as an end user, I could see only 2 or 3 fields. 

  I want to show the same fields to end users.

[anandmahaja]

Hi @Tejas Adhalrao ,

This is probably due to the ACLs which are restricting end users to access the data. Verify that users have access to the data (user access analyzer to validate).

Also, check if the OOB widget was customized.

Thanks

Anand

[Tejas Adhalrao]

can you please help me to find the acl's

[prerna_sh]

Hi @Tejas Adhalrao 

Please go through:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0693942
https://www.servicenow.com/community/developer-forum/adding-fields-in-the-user-profile-widget-in-ser...

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Thanks,
Prerna

[AndersBGS]

Hi @Tejas Adhalrao ,

 go through the ACL for the underlaying table - k would believe that this is where the root cause is.