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3 weeks ago
Hi everyone, question regarding a bcm implementation.
Should records created for a BIA Analysis (such as timeframes, tier recoveries, impact categories, bia templates, etc) should be under BCM scopes (i.e. GRC: Business Impact, GRC: Business Continuity - Core, etc. )?
OOB records are under these scopes, but impersonating a BCM admin or any user related to BCM roles and creating records on the mentioned tables, I notice that these new records are under global scope.
It seems its not affecting BIA Analysis Creation, but is there any other trouble I'm not considering?
Regards,
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3 weeks ago
I doubt you're missing anything, I created records in two of the BCM tables and one was created in Global, the other in my active scope (Customer Service). Seems OOB behavior.
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3 weeks ago
I doubt you're missing anything, I created records in two of the BCM tables and one was created in Global, the other in my active scope (Customer Service). Seems OOB behavior.
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3 weeks ago
I got this answer while I was searching on google:
Yes, ServiceNow Business Continuity Management (BCM) configuration tables can contain global records because BCM relies on the ServiceNow platform's underlying architecture, which allows for both global and scoped data. Records created within BCM are stored in tables, and the platform's design enables them to be either global or specific to an application's scope, depending on the table's configuration and how records are created and accessed.
So I think, it is ok to have this records in global scope
