user profile fields not visible

[TejasSN_LogicX]

When I log in as admin, I can see the  profile page like this: 

But when I logged in as an end user, I could see only 2 or 3 fields. 

  I want to show the same fields to end users.

[Anand2799]

Hi @TejasSN_LogicX ,

This is probably due to the ACLs which are restricting end users to access the data. Verify that users have access to the data (user access analyzer to validate).

Also, check if the OOB widget was customized.

Thanks

Anand

[TejasSN_LogicX]

can you please help me to find the acl's

[prerna_sh]

Hi @TejasSN_LogicX 

Please go through:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0693942
https://www.servicenow.com/community/developer-forum/adding-fields-in-the-user-profile-widget-in-ser...

-------------------------------------------------------------------------------------------------------------------------------------------
If my response solves your query, please marked helpful by selecting accept as Solution and Helpful. Let me know if anything else is required.
Thanks,
Prerna

[AndersBGS]

Hi @TejasSN_LogicX ,

 go through the ACL for the underlaying table - k would believe that this is where the root cause is.