User should not be able to submit catalog request if he is not a part of a particular group

[Mishu]

User should not be able to submit catalog request  when Req type = Software and if he is not a part of a particular group. He should get an error message while submitting that "Not eligible for form submission".

Kindly help how to achieve this

[Runjay Patel]

Hi @Mishu ,

You can write onSubmit catalog client script with below code

Client script code

function onSubmit() {
   //Type appropriate comment here, and begin script below
var reqTyp = g_form.getValue('request_type');
if(reqTyp == 'Software'){
var ga = new GlideAjax('UserUtils');
    ga.addParam('sysparm_name', 'checkGroupUser');
   
    ga.getXML(checkGroupUser);
    function ValidatecheckGroupUserVipUser(response) {
        var answer = response.responseXML.documentElement.getAttribute("answer");
        
        if (answer=='true') 
          return false;
		
		}
}

}

Server side code: create a script include with name UserUtils with client callable.

var UserUtils = Class.create();
UserUtils.prototype = Object.extendsObject(AbstractAjaxProcessor, {
    checkGroupUser: function() {
        
      return gs.getUser().isMemberOf('Your Group Name');
    },
    type: 'UserUtils'
});

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Runjay Patel - ServiceNow Solution Architect
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[Mishu]

User is still able to submit the form

[Ankur Bawiskar · Accepted solution]

@Mishu 

you can do this

1) create a string variable with highest order, set the flag in default value something like this, then hide this variable so that it doesn't show to user

javascript: gs.getUser().isMemberOf('Group ABC'); // give the group name here

2) use onSubmit catalog client script to stop the submission

function onSubmit() {
    //Type appropriate comment here, and begin script below
    var reqTyp = g_form.getValue('request_type');
    if (reqTyp == 'Software' && g_form.getValue('hiddenVariable').toString() == 'true') {
        alert('You cannot submit this request');
        return false;
    }
}

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@Mishu 

Hope you are doing good.

Did my reply answer your question?

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