Using a MRVS variable as a Switch option in a workflow not progressing

[Julie Dixon]

Hi, hope I can have some help with this one as now scratching my head.

I need to use a variable in an MRVS I have in a catalog item, to direct the workflow to create a task for one of two teams, dependent upon the choice made.  

Despite my best efforts the Switch finishes and doesn't progress.  I've checked the condition, and these all match with the variable (it added the conditions automatically from the variable when I added the switch).

Here are the results of the workflow action

Any help is appreciated.  Thank you in advance, Julie 

[palanikumar]

Hi,

MRVS can have more then one row. Are you iterating for each row? If you are doing it only for first record script then you can use script to get the MRVS variable and add condition

[Julie Dixon]

Thanks Palani, I'm not sure how to do that.  I will take a look and see.  

[Ankur Bawiskar]

@Julie Dixon 

why not use workflow run script? parse the MRVS and store the value in workflow.scratchpad variable

Then use IF activity and have different paths.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Julie Dixon]

Hi Ankur, thank you.  I'm very limited in my script knowledge I'm afraid.  Could you provide me with a bit more detail? thanks in advance