Using a single transform map, can I create records in different target tables?
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06-20-2024 10:52 AM - edited 06-20-2024 11:02 AM
In an excel sheet like this
Short Description | Description | Category |
Create INC | XYZ | Software |
Create PRB | ABC | Hardware |
Create CHG | QQQ | Network |
Create INC | KKK | Network |
Create INC | MMM | Network |
Based on the short description, if it contains the keyword 'INC', the record should get created in incident table. If it contains the keywork 'PRB' the record should get created in Problem table, likewise 'CHG' in Change request table.
All this should happen in a single Transform map. Is it possible?
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06-20-2024 11:15 AM
The way to do this with Transforms is to create two transform maps on the same transform table, and build some logic into the before script to abort the transform on specific conditions.
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06-23-2024 06:54 AM
Hi anyone?

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06-23-2024 09:07 AM
Hi there,
You can do this using Robust Import Set Transformers.
Read about it in this docs page:
"You can transform the data as desired and then load that data to one or more target tables."
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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06-24-2024 09:30 PM
Hi Mark, yes I am aware of RTE, but my requirement is to be done using Import set only. Posted this question to know if its really possible or not.