Using an MVRS in Workflow Studio

TomDickson
Tera Contributor

I'm trying to create a new workflow in Workflow Studio for Staff Offboarding, and it's the first time I have used an MRVS in a workflow.

The catalogue request form has an MRVS which is populated with the hardware records once the name of the departing user is entered on the form.

The requestor can then select an action for the asset, as per screenshot below. 

MRVS.jpg

Now in Workflow Studio, I want to set up the following:

 

  1. If action required is Return to Technology Services > Create Catalogue Task. 
    Then a task is available for our Field Services team to collect the asset(s) with that action. All assets with that action should be listed in the task the description.
  2. Once that task is closed, then I want 'Update Record' to update the assets to In Stock state (and a corresponding substate)

 

  1. If action required is Transfer > Update Record. 
    Then the asset record is updated with a new Assigned To name. 

 

However I cannot select these fields for an If logic.

Screenshot 2025-08-15 140810.png

I looked elsewhere and found information relating to creating a For Each loop, but that did not assist me. 

TomDickson_0-1755232791842.png

Any help would be appreciated. I only started using workflow editor this year, and my scripting background isn't strong.

8 REPLIES 8

Shashank_Jain
Kilo Sage

@TomDickson ,

 

I guess you want to select "MRVS" variables in if condition but couldn't able to select.

 

For that you need to create a for each loop and select the "mrvs"

Then inside that put an if condition > In the condition (select data pill picker) > For each > then that mrvs > You will see selectable variables which are present in that "MRVS"

 

Attaching screenshots for your reference :

 

Screenshot (25).png

 

Screenshot (26).png

 

Screenshot (27).png

 

 

If this works, please mark it as helpful/accepted — it keeps me motivated and helps others find solutions.
Shashank Jain

@TomDickson , If the above solution helps, please mark the solution as accepted and close the thread.

 

If this works, please mark it as helpful/accepted — it keeps me motivated and helps others find solutions.
Shashank Jain

Thank you for the guidance, I haven't been able to test this yet. I'll update you once I can.

@TomDickson  , sure no worries!

Once you tested the functionality, please mark it as accepted and close the thread.

 

If this works, please mark it as helpful/accepted — it keeps me motivated and helps others find solutions.
Shashank Jain