I have several cards displayed on my Guided Visual Task Board (VTB) in ServiceNow, and I want the grey detail text to show only the Substatus field. I’ve already checked the VTB view associated with the Story record and confirmed that Substatus is co...
I added a modal that is called from a related list declarative action. It shows risk statements that a user can select and, the idea is that when they click a button, the selected statements are used to create risks against the project. Therefore, th...
Hi all, We may attach a parent incident to a problem. Is there a way to add the list of child incidents to the problem? These are incidents where they are only attached to the parent - not the problem. Only the parent would be attached to the problem...
I have a modal. It is invoked from a related list action and shows risk statements that can be used to create risk records against a project.It all works except, the first time I create a risk, the related list refreshes but on any subsequent times, ...
Hello, I’m working on a declarative action for a related list and I was able to display it on a specific table using a UXF Client Action: I configured the UserGivenTable correctly, and the modal dialog displays the desired table. The payload of the...
Hi everyone,I'm working with a system property that stores an array of string values, for example:Property: list.of.stringsValues: "111 - TEST", "112 - Test2"In my Script Include, I'm retrieving the property like this: var titles = gs.getProperty('li...
I am getting the exact result by the script in the Relationship, but on the form below the related list filter is not showing. Instead of Service Entilements, I want the filter i.e., Company = companyName.
Hi! During the creation of the Servicenow Profile, we encountered an Oauth token failure when we tried to test the connection.Does anyone have an idea why this happens?
RITMs with Skipped Approval 1. Create a script include named 'RITMSkipped', make sure to enable Client Callable and SandBox EnabledCode: var RITMSkipped = Class.create();RITMSkipped.prototype = Object.extendsObject(AbstractAjaxProcessor, {getRITMSkip...
Hello, I am new to servicenow and am working on a dashboard that is supposed to basically display the work my team is doing in servicenow. I think the main idea is to track the "tickets" but I'm having trouble figuring out what tables to use from ser...
We have a custom indicator for the Germany domain with two scheduled jobs feeding it. One indicator for Achieved incidents and one for Breached incidents.Issue: The indicator record for 31-Dec-2025 is missing, even though the underlying incidents ap...
RITM with No Approval This scenario is valid if there is workflow being used and for some reason the approval stage has no approval in it. 1. Create a script include named 'RITMnoApproval' with client callable and sandbox enabled as ticked.Code:var R...
Hi Team, There is an After Insert business rule written on Catalog Task (sc_task) for some reason it cannot be avoided and must be used with current.update(). This Business rule is causing unknown activitiy on Catalog Task as Active fasle. What coul...
Hi Team,I need to apply a Workspace View Rule NEITHER via Role NOR via Condition. Instead I want to check if the logged in user is a part of the Group then apply the View in Workspace.Is it anyway achievable in ServiceNow?Kindly share your thoughts.T...
Hi All, We have an integration requirement where we will be sending attachments from Incidents to third party application. I am currently doing it using flow designer action. The main isue that I am facing is the mix of base64 content when multiple ...
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