can we create a record directly in request table, ritm table using record producers
can we create a record directly in request table, ritm table using record producers
Forum Posts
How can we move new Scope application to the target Instance?
Hi S_Now Buddies !New to the community, but already surrounded by Business Rules, GlideRecord, and a few unanswered questions in my brain!Could someone advice with me "If we developed a new Scope application(let's say Alpha application) in dev enviro...
How to implement multi-level / stacked breadcrumbs in a custom Configurable Workspace?
I’m working on a custom Configurable Workspace in UI Builder and would like to implement multi-level (stacked) breadcrumb navigation for a records (let's say Issue record), similar to the navigation behavior available in some OOTB ServiceNow workspac...
How to preview the emails in Custom Workspace
Hello All,We have created a new Workspace and a new table for it. We have also added Emails as a related list for the case.Currently, when we open an email from the Emails related list in the Workspace, it redirects to the sys_email record and displa...
Finding which client script caused an error a user can't reproduce
In a controlled test on an Australia PDI, I introduced a deliberate TypeError in an onLoad Client Script on the Incident form. The platform caught it and logged it at log level, not error. Live in the console, I could attribute it — the stack named t...
How to make Catalog Item variables read-only based on UTC business hours in Employee Center?
Hi Team,I have a requirement for a ServiceNow Catalog Item in Employee Center.The requirement is:During 9:00 AM to 6:00 PM Riyadh time, users should not be allowed to submit the Catalog Item.This is equivalent to 6:00 AM to 3:00 PM UTC.During this ti...
PDI Sample Data
I am curious if it is possible to get the lastest version PDI with a large set of sample data to test with. If you know the answer please share with me.
Function field (glidefunction) based on approved_end_date returns an extra day
Hi everyone,I am facing an issue when configuring a Function Field (glidefunction) on the pm_project table to extract and format the date from the approved_end_date field.The issue: When applying string manipulation functions (such as substring and c...
ServiceNow ruined the API Reference page, is there a way to still accessing the old one?
So, in the Developer portal Servicenow now directs to the platform documentation when looking for the API reference. And it's great that the documentation exists there... except we used to be able to access a quick search tool that would filter both ...
Duplicate Catalog item
I found catalog items with the same name, but there are two records—one with “active” set to true and the other with ‘active’ set to false. Is this because one is currently being edited in the builder, since there’s a “Cancel Checkout” button on the ...
What happened to the Developer Portal API Reference Pages?
I was trying to look up the normal API reference pages under developer.servicenow.com but not it seems like they moved the global navigation to the API reference to the Technical Resources tab and it links out to the Docs sites instead of the develop...
What property causes a lot of users to be taken to the same page when logging onto ServiceNow?
In ServiceNow on one of our instances, what we have noticed that it takes a lot of the users to the Service Operations Workspace and the URL defaults to: However, this is causing problems for test accounts that we create as part of AutomatePro becaus...
Unable to see the scrolldown when global search in "native" view in servicenow
Hi, I am unable to find the scroll down when i enter the text in global search in "native" view in servicenow. but i can able to find the records, only thing i am unable to do the scroll down operation. this is happening in our production instance. i...
How to change the Title of KB Article
Hi Everyone,How can I edit the Title/short description of an existing KB Article. Does it require any extra roles or they cannot be edited or is there something else.Kindly help me with this.Regards,Dhruv Khandelwal
To create a separate, custom column view for your NOC Agents.
To create a separate, custom column view for your NOC Agents like the one shown in the imageonly these column should be visible for him
