Hi Everyone, I am currently facing an issue where a particular Catalog Item is not searchable in the Service Portal when I impersonate another user. While searching for the Catalog Item, the portal displays the message "No Results". However, I am abl...
Hello All,I have a requirement where users should be able to search for an Incident or any other table through Global Search using the attachment filename or content.For example:Incident: INC000321Attachment: XYZ.pdfContent inside the attachment: Te...
Getting this error ...even not using the sys_attachment table passing the input from the skill inputsPassing this email body for summarize.
Hello, I am trying to integrate with Apple Business Manager to import mobile device data into the CMDB. The ABM API uses OAuth2 with JWT for authentication, and requires that the client assertion be signed with the ES256 algorithm. I followed this ...
Hi team, I want pass url in UI Builder client handler.when hardcoded its redirecting but there multiple upper instance UAT, Prod , it is not proper to hardcode. please suggest a solution call url of current instace to UI Builder client handler
I'm going through the learning path training and in the Importing Data section I'm trying to import the historic data into my NeedIt table. When I start to configure the table transform map I go to the (mandatory) Target table field and my table isn'...
Hi All, We want to migrate contents from client intranet to newly built servicenow portal. We have identified top 5 microsites for migration, which include around 200 pages. These contents can be found under topic--subtopic Considering this how...
HI community, I have record producer with two variables. Leave type and Leave type detail. Both of them are look up select box type. When I choose value from Leave type I want that reference qualifier will filter leave type detail options accordin...
Hi ServiceNow Community,We are using CSM Configurable Workspace with a custom Community Case table.We have two email experiences on the case:1. The main Email tab at the top of the case.2. The unstacked Email composer shown next to the Comments / Wor...
How can we create an automatically available Favorite for a group of users, using a filter so each user sees their relevant records. The solution should automatically include new users as they are added to the group
Hi All,whenever I try to click on the "Start Conference Call" button option available under related links in the incident form. it throws an error " Notify is not configured properly .Please contact your system administrator". Can someone help me res...
Issue: "User is not authenticated" error in REST API ExplorerHi everyone,I'm facing an issue in ServiceNow REST API Explorer. Whenever I click Send, I get the following response:{ "error": { "message": "User is not authenticated", "detail":...
Hi AllWe have a requirement where different units are using the same ServiceNow instance. We need to set a specific platform analytics dashboard as the homepage only for users belonging to one particular unit, without affecting users from other units...
Unable to update assigned to on list edit. Security prevents editing the field. There is no list edit ACL configured.
Hello!We currently auto generate ServiceNow tickets requesting user profile folder cleanup for terminated or inactive users. The clean up process is manual now, and we're looking to automate the clean up task. What is the best approach to delete this...