Using 'Change to' in flow designer trigger.

Sharon Williams
Tera Contributor

I created a Trigger in flow designer.  In the trigger I have the 'change to' condition.  However, the trigger does not fire when the condition is satisfied.  Does the 'change to' condition work in a flow designer trigger.  See image on how trigger is setup attached,  Thanks...

1 ACCEPTED SOLUTION

Hi @Sharon Williams 

Greetings!!

 

What i understood is, the change to operator work on form level in UI policy or client script as it is getting trigger on UI but when we add Change to in flow, it will not work because how the flow knows that now i need to execute.

 

In other words, untill unless an event or an action not submitted or take place at form, flow will not executed so change to will not work here.

 

Hope i am able to clear this now.

 

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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11 REPLIES 11

Hi @Sharon Williams 

 

I think we both doing wrong  :(, it is flow it need minumum a event from the record which match the conditions and execute.

 

So even though we added change to , but till the time , record is not updated means saved in Database, Flow will not executed. 

 

Hope i am able to give you clear picture here. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hi @Dr Atul G- LNG   Atul, can you give more details on what you mean by 'it is flow it need minimum a event from the record which match the conditions.'  How do I create and event from the record?  Thanks...

Hi @Sharon Williams 

Greetings!!

 

What i understood is, the change to operator work on form level in UI policy or client script as it is getting trigger on UI but when we add Change to in flow, it will not work because how the flow knows that now i need to execute.

 

In other words, untill unless an event or an action not submitted or take place at form, flow will not executed so change to will not work here.

 

Hope i am able to clear this now.

 

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hi @Dr Atul G- LNG  So sorry, I hit 'Accept Solution' by mistake.
Thanks for the response.  I was able to test the trigger flow successfully.  When I ran the test, the trigger executed and I could see the record in the execution report.  So in the test, the change made in the HR profile table was detected. 

Hi @Sharon Williams 

 

I am not sure, you can undo this acceptable or not, but if any other solution help, you please mark that as well solution accepted. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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