Using REST API to get all SCTASKs under an RITM

[Akshaya R]

Hi All,

I am trying to retrieve all the SCTASKs under a given RITM using REST API. My RITM has 3 SCTASKs under it and I am unable to retrieve all the sctask numbers by providing the sys_id of ritm on sc_req_item table while I am able to get the request number using request.number.

My question is how can I get all the SCTASK numbers by providing the RITM details?

Thanks,

Akshaya

[RaghavSh · Accepted solution]

See below screenshot to get all tasks using REST API explorer:

If you are using REST API explorer you need to set sysparm_limit.

Please mark the answer correct/helpful accordingly.

[RaghavSh · Accepted solution]

See below screenshot to get all tasks using REST API explorer:

If you are using REST API explorer you need to set sysparm_limit.

Please mark the answer correct/helpful accordingly.

[Akshaya R]

Thank you for the quick response Raghav!

[Brijesh10 · Accepted solution]

Hi ,

Please use table sc_task for REST API and add filter/query parameter request item number/sys_id . This will return the related catalog tasks where the catalog tasks belong to the given RITM

Parent Field on catalog task i.e. Request item

Resi Api Explorer 

Please mark correct if helpful.

Regards,
Brijesh Sahani

ServiceNow Developer

[Akshaya R]

Thank you for helping Brijesh!