Generate a timeout or a delay in business rule [ Not using gs.sleep() ]
I want to pause or give delay in a business rule until a table gets a new insert.. How can i achieve this
Forum Posts
Resolved! Issues Creating a Template from a Knowledge Article - KB Field doesn't come across
I have a Knowledge Admin that is trying to create some "standard templates" for each of the KB's we own and we have alot. She is trying to create them from a Article on the Create Template. But the Knowledge Base & Category doesn't pull with the temp...
g_user.getClientData("xyz"); is not working in UI Script.
I am trying to achieve or do some processing after the user login in to the system. So i want to add a parameter in user session based on it will use it in UI script globally Below resources i used Two ways to Reduce Client Side lookups Session Clien...
NEXT / PREVIOUS arrows buttons navigating to random records
Does anyone know how the Next / Previous record buttons work? I have users reporting when they use them they are jumping or skipping over records and not going in the correct order from their list view. Cant seem to find good documentation on this to...
Resolved! Flow Designer - redirect / connect to a prior activity
Anyone know how to connect a flow action to a prior action. For example, an actions fails and you want to rerun the action after some task is completed fixing the issue causing the action to fail.
How to generate report for activity logs for incident task table
Hi , I would like to generate report for activity logs for incident task table. Not sure how to proceed. Thanks
Resolved! How can ServiceNow get an image from a URL and store it in the sys_attachment table
Hello all, How can I get ServiceNow to get an image from the internet and store it in the sys_attachment table?
Explain scratchpad
Hi All, Could someone please explain when, where and why do we scratchpad and some examples. I would like to learn the concept Regards
Resolved! Editing UI Page
Hi Folk, This is a UI page that isn't visible from the normal list of UI pages. Some of them would be interesting to tweak, or maybe duplicate and tweak. But I can't find them. Is there a different way to access this page ?. $ng_skills Thanks, PKG
Resolved! How to hide Save button?
Hi, Need to hide the highlighted save button from Portal. Thanks, Aswin C
Resolved! How to set Priority based on Category field?
So, it is like I have 1 category and 5 subcategory, each element in subcategory have a different value (1 or 2 or 3, it just like urgency and impact but it is subcategory) and these wil be used to calculate the priority field. I'm new to SN so I don'...
Resolved! AD Orchestration Activities - Output
I'm working on some AD Orchestration stuff at the moment and hitting a bit of a documentation roadblock. The thing I'm trying to sort out is, say I have a "Query AD" activity in my workflow, and it says that one of its outputs is "output" (which cont...
Picking Custom Email Templates
We have had a need to allow users to compose new emails based on a template and data from the record, which they can then modify and/or verify before sending.I've looked at a number of options for how to achieve this:While notifications allow an emai...
Resolved! Check if user is member of servicenow group in client script
I need to remove certain options from a dropdown field based on whether the current user is a member of a "Database application support" group that we have in our service now instance, but i cannot use the following if (gs.getUser().isMemberOf('Datab...
Add Multiple items to cart using CartJS
I am attempting to use the CartJS API to add multiple items to a cart and checkout. Here is the code I have thus far: var cart = new sn_sc.CartJS(); var request = { 'special_instructions': 'Test', 'requested_for': 'd7abd25a3b300300d901655593e...
