Can someone help me troubleshoot the following business rule? I use gs.isInteractive() to make sure that it runs when the user logs in the platform but not when in a non-interactive session. But it does run when the user submits a request and the log...
How would I take the Price Field Class on a Form Column -> Copy that to a New Field Class and make it so that it will show just 2 values in the drop-down and then no decimal (which is configured on the form). Field Type I need to know how to make a ...
Hi All, I have a requirement in that 1. Create report that shows when either Entity or Remediation records were last updated and who the user was.2. This only applies to Active licensed users 3. It should only show the user, last updated date, and...
In a condition-type field, or in like a filter for a list, if I select a field that is a string-type field, there are three compare operators in the list of available operators that I do not understand the function of when it comes to strings. I was...
I am getting some XML from a call to a mainframe program. Here's the XML that is returned:<?xml version="1.0" encoding="UTF-8"?><soapenv:Envelope xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/" xmlns:soapenv="http://schemas.xmlsoap.org/soap...
Hi guys, We had some help several months ago to create the following script. (function executeRule(current, previous /*null when async*/) { var on_behalf = current.variables.requested_for; if(!!on_behalf){ var gr = new GlideRecord('sc_request'); gr.g...
Hi All, I have a Change Calendar report. i want to know is there a possibility to export it??? Kindly suggest!! Regards, Shikha Khanna
I have a multiple discovery source integration with servicenow. SCCM, service-now , snow , manual etc. Issue is with snow integration. We have many CIs records discovered using sccm. But now we integrate snow with service-now which results in duplica...
Hi ,There is problem i getting I want to send data like Test instance to Prod instance (For example. when I lock the any request Short description , Request Number ,assigned to it get transform in Prod like short description deliver data to Details...
Hi guys. So, I want to add an or condition in the business rule "incident query". It already has 3. What I want to do is add the OR condition of "assignment_group is one of my groups". Can't seem to make that work for me. What should it be? .addOrCo...
Hello, I am trying to change the ootb simple list widget to redirect the user a webpage outside servicenow. At the moment when I click the link I want to trigger the redirect instead of going to https://www.newurl.com the user is being sent to ht...
Hi all, I'm working on integration of Microsoft Graph API into my application and facing an issue with optional parameter in the json body content. How can I filter optional parameter of that json content of my HTTP method defined in my REST Message,...
I have a table built in my service portal widget using ng-repeat. I am wanting to add a drop down filter to a specific column header (state), and also allow a date range picker for the column header (created). Has anyone done this or could someone po...
I am trying to generate a report from user role table, for all user with their role, inherited count,granted by,included in role columns The list come with user and htier roles with inherited count However i cant find how the user inherited this role...
Hi All,I have extended the alm_asset table as I will need most but not all of the functionality from the parent table. I would like to change the behaviour of some of the business rules slightly and am wondering if it is possible to override it on a ...
