Using schedule to run job only at certain times

[danenglish]

I'm trying to create a scheduled job that will run only at certain times.  In this case, I want it only to run weekdays, during business hours, and not on holidays.  All this job does is fire off an event that I can use to trigger a notification.

I've found some useful code, but it doesn't seem to be sticking to the schedule times, as I'm seeing the job kick off on weekends, etc.

Am I missing something?

checkInSchedule();

function checkInSchedule(){

var schedRec = new GlideRecord('cmn_schedule');

schedRec.get('8-5 weekdays excluding holidays');

if(typeof GlideSchedule != 'undefined')

var sched = new GlideSchedule(schedRec.sys_id);

var inSched = sched.isInSchedule(new GlideDateTime());

if(inSched){

return false;

}

else{

return true;

}

}

As always, any help is appreciated!

[danenglish]

That could be the case, but what I'm seeing is that it's just running no matter what.   The event is showing up every hour, on the hour regardless of my script.  

I've tried creating a new schedule item in the sys_trigger table using the calendar field, and changed the schedule for today to end in about 20 minutes so I am hoping to see it execute then, but not after.   Will update with results.

[Mwatkins]

Can you show me the code that is handling the return value of checkInSchedule? How are you using it?

[danenglish]

I am admittedly a low-coder, but ideally this scheduled job looks for call tickets that haven't been worked in over an hour.   It will create an event that triggers a notification to the support staff to review the ticket soon.

I grabbed this code from another discussion revolving around a similar topic, and this seemed to work for them to return results based on schedules.   I am less concerned about the true or false aspect of the code because I can flip-flop that once I'm confident that the schedule itself is being used to determine whether or not to run the job... right now it's just running on the repeat interval regardless.

I did notice an out of scope indicator on line 7, but wasn't sure that mattered given the number of times I've seen this code provided as a solution for this problem.

[Mwatkins]

What Class of scheduled job is that? What version of serviceNow are you running?

[danenglish]

Running Helsinki, patch 7.   Not sure where to find the class, but when I select to create a new scheduled job, I'm using the "Automatically run a script of your choosing" option.

Side note, it seems like the calendar option worked when i created a new record in the sys_trigger table with the same data as the other record that I couldn't edit the calendar field on.   I saw that it did not have another waiting entry in the today's scheduled jobs list while the original one did.   While this worked, I'd still like to perfect the script that only runs weekdays 8-5 because i can think of many use-cases for this.