Using the number maintenance table, how can we disable the autogenerating number without submitting the record?

Navin kumar3
Kilo Contributor

Hello everyone, I have created a table with autogenerated numbers. Whenever the table is refreshed, the autogenerated numbers change accordingly. In this case, I need to stop that auto generation, so only when a record is submitted will the generated number continue otherwise it wants to stay the same. How can I resolve this issue?

1 ACCEPTED SOLUTION

Aman Kumar S
Kilo Patron

Hey,

Follow below steps:

Procedure

  1. Navigate to All > System Properties > System.
  2. Set the property Assign a task number only upon insert (prevents unused numbers)glide.itil.assign.number.on.insert, to true.

 

Feel free to mark correct, If I answered your query.

Will be helpful for future visitors looking for similar questions 🙂

 

 

 

Best Regards
Aman Kumar

View solution in original post

7 REPLIES 7

Aman Kumar S
Kilo Patron

Hey,

Follow below steps:

Procedure

  1. Navigate to All > System Properties > System.
  2. Set the property Assign a task number only upon insert (prevents unused numbers)glide.itil.assign.number.on.insert, to true.

 

Feel free to mark correct, If I answered your query.

Will be helpful for future visitors looking for similar questions 🙂

 

 

 

Best Regards
Aman Kumar

Hi Aman Kumar,

 

Thank you for your reply,

        As your steps I followed it but number field becomes empty and I have to enter it manually it is not working.

you can refer the attachments.

Do you have any other solutions?

 

 

Even if you save the form it is not generated?

Best Regards
Aman Kumar

Thank you So much Aman Kumar

   Its working