UX list created but only showing for admins

[Lowestoft]

Hi,

I have created a new UX list for configurable work space but its not showing for non admin users ie itil and customer service agent roles, OOTB list are showing under the UX list categories but not newly created list for non admin users

[Sid_Takali · Accepted solution]

Hi @Lowestoft Have you configured Applicability (Audience) for the UX List? Refer below Articles

https://www.servicenow.com/community/next-experience-articles/configuring-lists-in-configurable-work...

https://www.servicenow.com/community/developer-forum/configuring-lists-in-configurable-workspace/td-... 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0994285 

[Lowestoft]

Thanks Sid, That helped, the lists are now visible.