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VA message coming twice

hemantnh
Tera Expert

‎04-05-2024 04:22 AM

below message getting updated twice, what?

 

hemantnh_0-1712316128225.png

 

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Dr Atul G- LNG
Tera Patron

‎04-05-2024 04:27 AM

Hi @hemantnh 

 

Might be helpful

 

https://www.servicenow.com/community/virtual-agent-nlu-forum/end-conversation-running-twice/td-p/275...

 

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