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‎09-02-2020 07:20 AM
Hi all,
I have a Validation regex for a field within a catalogue item.
It currently does not allow the characters [^"();:<>]+ which works fine.
But now I need to prevent spaces being entered at the beginning, middle or end, how can I do this?
Can I add some characters to the current regular expressions field?
I
Thanks in advance,
Usmaan.
Solved! Go to Solution.

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‎09-03-2020 06:19 AM
Hi,
Above provided solution is also from Orlando.
To approach ServiceNow,
Create HI ticket.
https://hi.service-now.com/hisp
If it is ok for you can you share the PDI details on dhananjay.pawar1111@gmail.com I will check.
If possible share
Catalog item name and access details.
Thanks,
Dhananjay.
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‎09-03-2020 05:23 AM
tried client script, behaving same as variable validate regex

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‎09-03-2020 05:31 AM
Hi,
This is something strange, You could approach to ServiceNow regarding this.
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‎09-03-2020 06:13 AM
I replicated this on my PDI and same thing exactly. So I don't think it's my instance. Although both are on Orlando version.
How would I approach ServiceNow? what are the channels?

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‎09-03-2020 06:19 AM
Hi,
Above provided solution is also from Orlando.
To approach ServiceNow,
Create HI ticket.
https://hi.service-now.com/hisp
If it is ok for you can you share the PDI details on dhananjay.pawar1111@gmail.com I will check.
If possible share
Catalog item name and access details.
Thanks,
Dhananjay.
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‎01-23-2021 01:56 PM
Dear All,
I had the same issue (I am on Paris).
I logged a ticket with ServiceNow and they confirmed it is a bug.
The regex works with the catalog item in the backend, but it doesn't work in the service portal.
They logged a problem.