Value of field record is not a GlideRecord error on Notification on flow designer

[Narkkya Arulsel]

Hi All,

I have a flow that checks everyday for records updated today and then sends email to appropriate team if it finds at least one record updated.

This was working before but has now suddenly stopped working due to Value of field record is not a GlideRecord error.

The flow hasn't been touched since it was working before and 2 other flows doing similar thing has this error.

See attached picture for execution detail.

Has anyone seen this error before or is able to help with it please.

 

Thanks,

Narkkya

[Sandeep Rajput]

As suggested by Ondrej Bernant, the Look up step didn't find any record hence the next step for send notification failed. To avoid this in future, instead of using Lookup Record method, use Lookup Records

method which provides a count property. You can check this property in if condition and send notification only when the count is greater than one.

Source: https://docs.servicenow.com/bundle/rome-servicenow-platform/page/administer/flow-designer/reference/...

[Ankur Bawiskar]

@Narkkya Arulsel 

can you share flow designer screenshot for that Send Notification action

[Narkkya Arulsel]

[Sandeep Rajput]

Can you share a screenshot of the Send Notification step, would like to see which inputs have been configured on this step.