Values in list Collector is not visible to users except system admin.

srikanth241
Mega Expert

Hi Team,

I have created a custom table in which i have stored choices list for list collector.

My issue is that choice list is only visible to admin, not for other users , If they try to access that catalog Item , That list collector is empty.

I have not written any acl's on custom table.

so what would be the reason.

any Idea please suggest me.

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7 REPLIES 7

Ankur Bawiskar
Tera Patron
Tera Patron

Hi Abhay,



Just check whether the user has read acl for the table which is referred in the list collector.


Example : Do table_name1.LIST from end user in left nav and check whether user can see list of records. This would confirm the visibility.



Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.


Thanks


Ankur


Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Perfect . He doesn't have read access.


Thanks Ankur .


Hi Abhay,



Can you also mark the answer as correct. Thanks in advance



Regards


Ankur


Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Actually I am not able to mark it as correct, As I opened this one as discussion instead of a question by mistakenly .