Hello
I am implementing a custom app in Service-now , My client has some restrictions in the developmental method. I have created a custom table X , extended from Task table . When request is submitted , a REQ and RITM is created ,I use a flow designer to create a corresponding record in the X table , Once X record is closed , it updates the RITM and REQ is closed. I have to implement the Variable Formatter in the custom table X , I have create a Formatter and added in the Form Design section but I can't see the formatter in the record.
Is this due to the fact that I have not used record producer ? Do I need to modify the Macro script to accomplish this , Please help.
