Variables (container start/end) missing in the Task form, but available in RITM and REQ?...

mitzaka
Mega Guru

Hi SNC,

A weird thing here. Short story behind - I have a catalog item which contains several variables. A container start/end setup, with few variables inside.

Once the request is submitted, it creates REQ, RITM and TASK on the background. When I check the REQ form and the RITM form, I can see the Variables section exaclty how it's supposed to be:

find_real_file.png

However, when I go to the TASK form, I don't see anything in the Variables section....!? Look below:

find_real_file.png

And this happens only for that specific catalog item. I can see variables in the other tasks raised by other catalog items (they are all ran by the same workflow).

I am begining to think it has something to do with the type of the variables, and in particular the container start/end thing. I hope it's not buggy, because it would be a pitty.

Any thoughts on that?

1 ACCEPTED SOLUTION

acretion
Tera Expert

In the catalog task workflow activity at the bottom there is a variable picker to allow you to determine which variables appear on the task, do you have the containers selected?   If the containers don't show up in the list it might be because your containers don't have a 'name' populated.


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5 REPLIES 5

Thanks Christopher Plunkett - thanks, this was the case.