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12-21-2017 01:11 AM
Reporting on Variables - Typically this should be a straightforward but for some reason, I am not getting the values of the variables entered by the users. The report is showing blank entries but if I double click on the columns I can see the values. I have been looking at this for a couple of hours now and been baffled on the behaviour. Has anyone came across similar issue before?
Note: I can no longer see the "Variables" from the Available fields, now what I can see is "Questions"
Solved! Go to Solution.
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12-21-2017 01:43 AM
Looks like this is a known error:
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04-16-2019 09:22 AM
Any update on this? I can't see the KB you linked and am having a similar issue in Kingston...
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04-16-2019 09:24 AM
Fixed in London maybe? https://hi.service-now.com/kb_view.do?sysparm_article=KB0657023