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verification code not receive and the authenticate code not working

chercm
Mega Sage

verification code not receive and the authenticate code not working

 

https://dev181160.service-now.com/

 

anyone can help ?

12 REPLIES 12

GlideFather
Tera Patron

Hi @chercm,

 

are you talking about MFA?

 

If you cannot access it, then navigate to the Developer portal:

https://developer.servicenow.com/dev.do#!/home 

 

GlideFather_0-1761660152321.png

 

 

Let me know if this helped you

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This reply is 100 % GlideFather and 0 % AI

no i do not see it 

 

chercm_0-1761829790850.png

 

Hi @chercm,

 

it's there, just click the chevron icon and see it downmost, or just resize your resolution, and it will appear:

 

Chevron:

GlideFather_0-1761837666270.png

 

 

Resize or unzoom the window and the icon will appear accordingly.

 

See the same page with two different widths:

GlideFather_1-1761837768044.png

 

Let me know once you have chance to review this, I'm positive it will resolve your issue

 

_____
This reply is 100 % GlideFather and 0 % AI

Hi @chercm,

have you had a chance to review this? thank you for your feedback on this

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This reply is 100 % GlideFather and 0 % AI