Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

verification code not receive and the authenticate code not working

chercm
Mega Sage

‎10-28-2025 06:53 AM

verification code not receive and the authenticate code not working

 

https://dev181160.service-now.com/

 

anyone can help ?

0 Helpfuls
  • 523 Views
12 REPLIES 12

Dr Atul G- LNG
Tera Patron
Tera Patron

‎10-28-2025 07:17 AM

You can log in directly from the portal site.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

chercm
Mega Sage

‎10-28-2025 07:27 AM

chercm_0-1761661667869.png

 

0 Helpfuls

Dr Atul G- LNG
Tera Patron
Tera Patron
In response to chercm

‎10-28-2025 07:31 AM

Hi @chercm 

 

Did you install the MS Authorization app for this? If yes, open it, and you will get the 6-digit code that needs to be entered.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Dr Atul G- LNG

a month ago

Did you check this mate?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

chercm
Mega Sage
In response to Dr Atul G- LNG

a month ago

yes i am using google authenticator and it kept saying wrong 

0 Helpfuls