View Rules

Sahil_kashyap
Tera Contributor

3 weeks ago

A view rule has been set up on a table so that when a user opens a record, specific fields in that view are visible only to them and cannot be modified. However, when these table records are displayed on the portal, the same view rules are also applied, causing those fields to appear there as well. I want to create an exception for the portal so that only certain fields are displayed there.

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Tanushree Maiti
Tera Patron

3 weeks ago

Hi @Sahil_kashyap 

 

Check the script as given in the post :

View Rule script to change Views between Portal and internal platform. 

Service portal and view rules 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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Ankur Bawiskar
Tera Patron

3 weeks ago

@Sahil_kashyap 

share view rule config screenshots

Share the output what's coming and what you require?

Also how are you opening the record in portal?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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