VIP flag is not working in REQ/RITM/SC Task forms Requested For field?
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12-18-2022 10:18 PM - edited 12-19-2022 03:11 AM
Hi All,
VIP flag is not visible in REQ/RITM/SC Task forms Requested For field.
I can see it as an OOB feature for only incident caller filed,
but I have to enable it for REQ/RITM/SC Task forms
Can someone suggest me the logic or approach
Thanks
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12-19-2022 02:56 PM
I haven't had a chance to work with that yet, so I'm not sure what is needed to do this. It might be a similar solution to Service Portal if you can find any information on that.
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09-06-2023 03:12 AM
Hi Brad,
Your solution did work on the list view & the sc_req_item table....But it is not working for me for the sc_task table for me the list layout on sc_task say Requested.Requested_For I have used the above script & script include.....Can u pls guide for sc_task
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10-16-2023 07:05 AM
This post is gold.
Many thanks.
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09-06-2023 03:15 AM