Virtual Agent Access Restriction w/ User Criteria
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12-08-2023 06:58 AM - edited 12-08-2023 07:02 AM
Hi all,
I am trying to restrict certain users from being able to see the Virtual Agent widget on the employee center pro homepage and I believe I should be able to use user criteria to do so based on this plugin description that I have installed:
However, when I go to my virtual agent widget and try to add user criteria in the "can view" / "cannot view" tabs, I do not have that ability. I have enabled this feature in the service portal properties as well, per the directions in the documentation.
Any help would be greatly appreciated!
Thanks,
Nathan
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08-30-2024 10:35 AM
Did you ever find a solution to this?