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Virtual Agent chats appear in the Next Experience native view with a Sidebar workflow

DKSINGH
Tera Contributor

‎07-17-2025 10:33 AM

Hi Experts,

Can we achieve this "Virtual Agent chats appear in the Next Experience native view (not in workspace) on SideBar Icon with Option Accept or Reject". I have seen this setup working with Connect Chat.

 

If anyone having any ideas?

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