Hi All,
We recently configured nowAssist with VA and need to make sure it is set to be available to a pilot group only at this time. I saw a configuration on the agent chat (Now Assist in VA Chat Config) where we can add a role, however that looks like for the live agent?
Any help is greatly appreciated!
now/nav/ui/classic/params/target/sp_agent_chat_config.do%3Fsys_id%3D3677d262ebf131102b57e53069522853%26sysparm_record_target%3Dsp_agent_chat_config%26sysparm_record_row%3D1%26sysparm_record_rows%3D4%26sysparm_record_list%3DORDERBYorder
Thank you.
