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Virtual agent Interaction Session issues

Lavanya11
Mega Sage

‎08-07-2025 12:36 AM

When an agent has three active interaction sessions open, closing one causes the other two to disappear as well. I am new to Virtual Agent. Don't have an idea exactly how to debug.

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Ct111
Tera Sage

‎08-07-2025 12:59 AM

You can do the debugging by following below 

LINK

 

it can help you in identifying reasons why virtual agent is causing this.

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