Virtual agent Interaction Session issues

Lavanya11
Kilo Sage

When an agent has three active interaction sessions open, closing one causes the other two to disappear as well. I am new to Virtual Agent. Don't have an idea exactly how to debug.

1 REPLY 1

Ct111
Giga Sage

You can do the debugging by following below 

LINK

 

it can help you in identifying reasons why virtual agent is causing this.