03-11-2024 12:22 PM
Hi guys, I'm trying to get VA to end conversations right after the user sends any command like "bye, good bye, bye bye" right after starting the conversation. What's happening is that these phrases are going to AI Search, can anyone help?
12-04-2024 09:16 AM
Hello @yoga1
Could you please confirm once that the virtual agent greeting and closing setup topics included in topic discovery are true or not?
If it is not true, please make it true and then test it once.
