Virtual agent related query

[Snehal Madakatt]

Hi developers,

I want to modify the below highlighted text as below, but i dont know where can i modify this, so help on this.

1. if there is 1 message, it should be displayed as "Open chat window. 1 unread message"

2. if there are more than 2 or more messages, it should be displayed as "Open chat window. 2 unread message's"

means the if more than 1 messages, it should consider plural if 1 message consider singular.

Where to configure this?

[Snehal Madakatt]

Any hint please.

[Ankur Bawiskar]

@Snehal Madakatt 

I doubt you can customize that.

Did you check the widget which shows that?

[Snehal Madakatt]

I checked this in widget, but didnt find anything.

Also i checked in below, but not able to modify.