Virtualized by::Virtualizes - CI Relationship

[Chris Ray]

Hello! this is my first post to the Service Now Community so please let me know if I need to supply any additional information for you to help answer this question.

I'm trying to understand which way around the following relationship should be created:

Virtualized by::Virtualizes

I would like to add the above relationship between a VMware ESXi Host CI [cmdb_ci_esx_server] and the Server CI [cmdb_ci_server].

As an example say our VMWare ESXi host is called esx001 and the Windows server running as a VM on esx001 is called win001. Which CI is the parent and which is the child in the Virtualized by::Virtualizes relationship?

Is the relationship correct this way around?

Parent = [win001] :: Child = [esx001]

Virtualized by:: Virtualizes

Or is this way round the correct way?

Parent = [esx001] :: Child = [win001]

Virtualizes:: Virtualized by

I'm eventually aiming to end up with a relationship structure that matches this:

https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/configuration-management/image/ClassVMWare.png

Thanks for your help in advance!

Regards,

Chris

[sebastian_g_snc]

I know, this is so confusing.
I will try to let 2 pictures speak below: I created 2 CIs "win001" (windows server) and "esx001" (virtualization server).

Here, I started by opening the win001 and adding a relationship to the esx001:

Then, I started from esx001 and added a relationship to win001:

Please also have a look into "suggested relationships" and the CI Class Manager's "relationship rules".

To be honest: it all still doesn't make 100% sense to me, but this is how I help myself each time.

[Chris Ray]

Thanks for the screenshots, that helped alot. I take it is only necessary to create one of the relationships shown in your screenshots and not both?